CONSUMER CLAIMS TRIBUNAL DECISIONS

CCT No.

Date

Claim

Decision

17/00

05-04-01

Requested free trip to compensate for the lack of service suffered

Trader ordered to pay consumers Lm60.

during tour.

26/00

05-04-01

Refund of Lm100, being price of a jacket ruined after dry cleaning.

Trader to pay consumer Lm15. Counter claim

submitted by trader refused.

52/00

05-04-01

Refund of Lm500,being price of an auto engine which proved to be faulty when

Trader ordered to pay consumer Lm100

installed.

Engine to be kept by consumer.

77/00

05-04-01

Requested Lm55 as compensation for photos which were badly developed.

Trader ordered to pay consumer Lm55.

113/00

05-04-01

Refund of Lm500, being price of a computer which turned out to be defective.

Trader ordered to pay consumer Lm200.

119/00

05-04-01

To replace compressor of air conditioner which started to rust after 3 months.

Consumer's claim not upheld.

125/00

05-04-01

Refund of Lm430, being deposit given on a computer of which only a few

Trader ordered to pay consumer Lm350.

parts were delivered.

128/00

05-04-01

Refund of Lm215, being price of tiles which turned out to be defective.

Trader ordered to pay consumer Lm215.

129/00

05-04-01

Refund of Lm100 representing 2 cheques deposited through an ATM which

Consumer's claim not upheld.

never appeared on the statement of account.

130/00

05-04-01

Refund of Lm100 to compensate for the inconvenience suffered when bank

Bank ordered to pay consumer Lm25.

prolonged the investment of funds into stocks.

134/00

05-04-01

Claim for Lm40, representing the amount paid for a medical examination. Was

Consumer's claim not upheld.

subsequently informed by Insurance that she was not covered for this

particular service.

135/00

05-04-01

Requested not to pay Lm182.50 after trader failed to repair faults in a new

Consumers not to pay Lm182.50 and trader

kitchen. Also requested to be given back cupboard door.

ordered to return cupboard door.

137/00

05-04-01

Refund of Lm1,being price of a watch-strap that got damaged.

Trader ordered to pay consumer Lm1.

145/00

05-04-01

Refund of Lm300, being price of bathroom tiles damaged a few months after

Trader ordered to pay consumer Lm75.

laying.

147/00

05-04-01

Refund of Lm57.93, being price of a bath-shower mixer and wash hand basin

Trader ordered to pay consumer Lm57.93.

mixer which began to get stained after 6 months.

148/00

05-04-01

Refund of Lm48, being price of a suit ruined after dry cleaning.

Trader ordered to pay consumer Lm20.

151/00

05-04-01

Refund of Lm183, being amount overcharged on plumbing works done in

Trader ordered to pay consumer Lm90.

consumer's bathroom.

155/00

05-04-01

Refund of Lm41.50, being price of a dress damaged after alterations done by

Trader to pay consumer Lm41.50. Dress to

trader.

be returned to trader.

160/00

05-04-01

Refund of Lm225, being price of new dress that got damaged after use.

Consumer's claim not upheld.

150/00

19-04-01

Refund of Lm10.95, being price of a fan that consumer discovered to be

Trader ordered to pay consumer Lm10.95.

damaged when he took it home.

Fan to be returned to trader.

152/00

19-04-01

Refund of Lm351 representing the amount paid for a tour and travel insurance.

Trader ordered to refund consumer Lm351.

Consumer cancelled booking after he was informed by travel agency that the

flight was not going to be direct, as originally specified.

159/00

19-04-01

Refund of Lm220, being amount paid to travel agency to be accomodated in a

Trader ordered to pay consumer Lm120.

4 star hotel but was provided with a 3 star hotel.

Tribunal Decisions taken in February 2001and have still not been honoured by Trader

CCT No.

Date

Claim

Decision

29/00

15/02/2001

Refund of Lm90, being a deposit for wood works which were never carried out

Renato Casha (M'Scala) ordered to refund Lm90 to Consumer

88/00

15/02/2001

Refund of Lm30, which consumer was asked to pay to Enemalta when this charge was not due

San Gwann) ordered to refund consumer the sum of Lm30