GHAL SERVIZZ AHJAR - COMPLAINTS HANDLING SYSTEM

The general public is invited to visit the Malta Pavilion and make use of the Complaints Handling System which is being operated during the International Fair at Naxxar.

Members of the public may ask for information or lodge a specific complaint or suggestion with the personnel who are handling the system.

Requests/complaints are electronically registered there and then, transmitted to the Government Department or Agency concerned and acknowledged. All requests will be answered by post.

Eventually this system will be introduced in all Local Councils in Malta and Gozo, thus enabling the public to get a better service from the respective locality.