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Delays in Mail from Australia
PR1309
27/08/1996
27/08/1996
| Posta Limited has been receiving an above-average number of | complaints, both from local residents and from residents of Australia, regarding non-delivery or late delivery of mail items posted in Australia with a Malta address. |
| From preliminary investigations that have been carried out, it has | resulted that a considerable number of mail items destined for Malta often end up in other destinations, mainly MALI, MALAWI, MANILA and the MALDIVES. In most cases, these mail items are re-routed to Malta and eventually turn up after the lapse of a considerable period of time. However, it cannot be excluded that such items are sometimes not re-routed to their proper destination. |
| As the great majority of these complaints refer to mail originating | in Australia to addresses in Malta, Posta Limited has taken up this matter with the Australian Postal Administration. |
| As complaints are being received from various areas of Malta and | Australia, the possibility of any tampering with mail to individual addressees is highly improbable. |
| It is to be recalled that a similar situation has arisen over the | Christmas period, when bulk Christmas mail from Australia to Malta has ended up in Italy for a number of weeks. On that occasion, Posta Limited had alerted the public to the situation. |
| Posta Limited would like to apologise for the inconvenience being | caused to all intended recipients, and would like to give its assurance that the problem is being tackled with urgency. |
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